Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

PAULA KENDRICK

6 months ago-
Absolutely fantastic guys to deal with, can't recommend them enough.

Rebecca Palin

Recently brought a second hand car from crosspoint and would definitely recommend them.

Ann Buckley

Great 5 star service, Tony is great & helpful, we buy all our family cars from tony, this will be our 5th purchase from him.

Andrew H

Great seller, highly recommend

Recently bought a Skoda Octavia from Crosspoint motors and I couldn't be happier with my purchase. The chap who ran the place was excellent, no silly sales speak just a good honest conversation about the vehicle (which was in absolute fantastic condition). Also whilst I waited for final details to be sorted out I had a quick look around other vehicles, all of them were in excellent condition. In recent months I have looked around loads of garages and been surprised at the poor condition there vehicles are in. Crosspoint is the complete opposite and from my experience I would be more than happy to recommend to friends and family as it would definitely not be a wasted trip.

Mandy W

Loving my new car.

First class, very professional and extremely helpful.

Rebecca A

Excellent

Bought myself a next to new Ford Fiesta and very happy with my new car and the service I got. Tony and Adam answered all the questions I had and dealt with me very professionally, thank you.

Elizabeth R

Fantastic service

Excellent service. All covid 19 compliant and made the purchasing of my new car very easy and straightforward in this current climate. Fully recommend!

Carole H

Excellent ,helpful ,pleasant HIGHLY RECOMMEND

My experience was very good service was excellent very helpful and efficient sorted everything out for me car was ready nxt day to pk up would HIGHLY RECOMMEND this car sales to anybody looking for new car cant thank them enough love my new car aswell

Harry W

Trustworthy Dealer


Friendly service - responded very quickly to my query- car made a strange noise after a short while- no problems with returning for investigation and sorted it out for us. Excellent service would definitely use again - nice clean and tidy car.

James R

Easy purchase of first car

Very smooth and easy process of getting my first car. Staff were very helpful and very happy with the car as described on the website. Staff were happy to help with any issues arising and sorted them quickly. Highly recommended.

Darren B

Best in the area

Great service as ever. Found the exact car to suit my needs, at a good price.

Annette S

Second Hand Car

Was very well welcomed Very helpful to what I was looking for, price size etc I finished with the choice of4 and was helped to make the final choice which I am very pleased with.

Jerzy H

Excellent

Helpful, not forceful into making you purchase a car, straight to the point, honest, overall the best dealership I went to (and i went to about 10) highly recommend

Donna W

Recently purchased

Great friendly and honest, great service on collection. I would recommend.

Cerys L

Fantastic service

Fantastic service from start to finish. Would 100% recommend.

Teresa S

Easy to deal with from start to finish. Excellent!

Sue Widdowson

We have just bought our second car from Tony and team and delighted with the service from all concerned. Our recent purchase was in first class condition and we received good, old fashoned service, politeness, and accurate information throughout. Also, no problem with a part exchange on our former car. A good, honest company which we recomend.

James Irvine

Manager was offsite but we were met by member of staff, who stopped what he was doing and gave us his full attention. Owner arrived back and welcomed us to his sales. A gentleman from old school of customer service, could not do enough to help. YES I would recommend Crosspoint to anyone that's looking for their next car. Thanks guys and I'm sure we will do business again soon

Ann Buckley

Very helpful good car hope it stays that way

Bruce S

Car Purchased from a Distance

I purchased a car, sight unseen, from Crosspoint Motor Co based on photographs and conversation with a member of the Sales team. I found them to be professional, helpful and accurate and when the car was delivered it was exactly as described. In summary; a smooth and easy transaction, I am happy to recommend them unreservedly.

Christopher W

Happy To Recomend To Friends & Family


Good Friendly Service. Excellent After Sales. Staff Went Out There Way T o Help

Jennifer N

Car buying thru Crosspoint Motors Coalville

i was looking for a particular car & after seeing the advert for Crosspoint motors on the internet I decided to go & view the cars for sale, There was a selection of (4) cars that suited our needs We picked up the keys for all the cars & spent time viewing , No pressure selling we were given time to consider all the options , after deciding a car we wanted all the paperwork was completed I would well recommend Crosspoint

Tyler B

Quick and easy. Would definitely recommend.

One of the easiest transactions of my life. Was able to buy and drive away the same day. Didn't complicate things and were happy to help with anything i was unsure of.

Geoff W

Speedy helpful service

I rang this car sales re a specific car, the director was helpful over the phone. My car had been written off and he saved the car until I could get down to see it. He was very friendly and helpful, the car was as stated and in a great condition. I test drove it and was impressed, everything was sorted in the office and within 20 minutes I was on the road. One of the friendliest car sales I have used, will go there again.

Stephen S

Couldn't have done more nice place will be back

Brilliant turned up on a Sunday just as he was locking up opened up again got the keys to a car we were looking at nothing was to much trouble had a look said we would be back on Monday turned up on Monday and brought the car picked it up on Tuesday afternoon all done fantastic bloke

Karen H

Brilliant

Honest, reliable and genuine company, it is brilliant and honest. This is the eighth car we have purchased from him

Sam P

A pleasure to deal with

Car was as described, no pushy sales pitch, easy straightforward purchase

David S

Car buying review

Excellent service and impressed how helpful they were at sorting finance and mot etc

Beverley Allsop

After speaking today with Tony the matter has been dealt with and both parties are satisfied with the out come. I feel that the amount of money I've had to spend on this car is poorly bad luck and nothing more. I'm happy with this matter being resolved.

Mark Boothby

Great 5 star service, Tony is great & helpful, we buy all our family cars from tony, this will be our 5th purchase from him.

Christine E

First Rate

Very helpful & answered every query we had, we recommend looking at Crosspoint, for an honest & reliable first class service

amusingadam

Top service from start to finish second purchase from Crosspoint would recommend

Donna R

Good friendly service

Great selection of cars at prices to suite, good value in comparison to the garages, no hard sell when you are looking, couldn't be more helpful.

Jonathon E

Brilliant

I got my new clio from here Brilliant place to buy a car from. friendly service no pressure tried other place but got right messed about but not from here I would recommend them to anybody thanks you

Molly Jane G

Definitely recommend

Absolutely great customer service, allowed us to look at the cars and they told us which cars are suitable and relavent.

Melanie B

Car purchase

The car dealer was very helpful and explained everything I asked

jC

totally trustworthy and friendly dealer


just a quick message to say thankyou to everyone at crosspoint motors for helping me find my first car, fiat 500! they were a pleasure to deal with and reassured us about any questions we had, 100% recommend absolutely love my car!

Stewart S

First Class Service from First Class Motor Trader

Cannot fault Crosspoint Motor Company. First and foremost the car was exactly as described, and if anything they undersold it to me, which was refreshing. They answered all questions clearly and honestly. The car was a last minute present and Crosspoint went well beyond expectation to ensure that the car was ready for collection, even calling and asking if we wanted them to put some fuel in the car as we were travelling to collect it, this was impressive as i have collected cars before and spent ten minutes on fumes looking for a local garage . It was obvious that they put the customer first. If you are nervous about buying a car, then talk to these guys as they walk you through everything with great care for detail, and ensure you are 100% happy, plus a 3 month warranty gives added peace of mind. Will definitely recommend, and check them out again when i buy my next car. Thanks to all at Crosspoint.

Patricia P

Used car purchase

We had been looking for a small 5 door, low mileage car for a while, and when we spotted the right car on the AA used car website locally, so we rang Crosspoint. After speaking to them, a day later we went to view the car. We did a test drive and everything was to our liking. We were shown the paperwork and the car was already serviced and had a current MOT. Crosspoint also sorted out the road tax for us, and sent off the registration documents. Also arranged to put extra fuel in too, for the day we collected it. It was all nice and easy from start to finish.

Bethany W

Great experience

Great garage, very helpful and had a good range of cars.

Barbara R

A firm to recommend.

Experienced, .Professional, .Trustworthy, outstanding ,have purchased several cars ,I find customer service excellent , a firm to return to with confidence . Tony King , Crosspoint excellent ,.Would not hesitate to recommend this firm.

Ken P

Crosspoint is the place to visit........

If you are looking to buy a good quality, competitively priced used car, Good selection to choose from. Excellent service, no pressure sales. Advice and help on hand if needed, quick and easy transaction from finding the car we liked to picking it up, just a few days. We had a cherished number on our car and Tony dealt with all of the relevant paperwork with the DVLA to get it transferred across so we didn't have to do anything. Highly recommended "“ Go and see Tony and co: for an honest, professional service. Ken & Chris P.

Helen C

Service and Cars at Crosspoint Motor Co

My Wife and I met with Tony (the Owner) recently as we saw a Red Beetle 2009 advertised at his dealership. The car was absolutely amazing. Very clean and tidy and much better than we imagined. Tony was extremely helpful and very friendly, no sales pitch and not pushy at all. We all went for a test drive and both my wife and I drove the car. We decided to purchase the car as we did not have another car to trade in. Tony was excellent 10 out of 10. He replaced the rear fog lamp glass for us with a new lens as it was cracked. Full service history, warranty and 12 months MOT. We collected the car last weekend and we both enjoyed our visit meeting Tony. He is real gent. We would certainly recommend him and his garage to purchase from. All his cars seem to be in very good bodywork condition, low mileage and a very good selection of cars. We are very happy with the car and the service..Thanks Tony, you made my wife very happy with such an excellent Beetle! Patrick Collins - Northamptonshire

Lee G

5/5 for first car purchase

The staff were friendly and informative and gave me all the information required to help me purchase my first car. They understood what I wanted and what would be best for me in my first car on the road. Their knowledge of the market was excellent and knew plenty about the make and model of car I was purchasing which made me trust them. Overall, I can't fault the service and help they provided. The car is great and its brilliant to have my own car,

Paul Baynham

Bought a second hand car from them. Noticed some problems with it and took it back they sorted out the problems straight away. Great service would recommend.

Joanne F

proper honest service

I explained my requirements for a car- they had the perfect one in- but it was reserved prior to a test drive. I called back the next day and a deal had been made. But then they called me back as the previous purchasers had decided to sell their car privately rather than px. They called me back.... saying the car was now reserved for me should i be interested.I was there like a shot- test drive- and the deal was done. Tony was friendly, polite , not pushy or pressurising at all. He gave me an honest account of the cars history and condition, leaving my plenty of space and time to make my decision. The car was competitively priced and I really feel that I got a great car at a great price. I would def reccomend Crosspoint to anyone, for proper honest service.

Karl S

Great service

Neil O

Not Swiss Tony, and an honest car dealer

The mini I bought was assessed by local mechanic, he knows his onions about cars - I was pleasantly surprised that it is a solid car, it matches its age with related wear and tear as expected of a 10 year old car. A bit of work needed to bring it back to its original glory! I expected to add some more money the cost we agreed on, and so far, its a little gem. Tony and staff were helpful, clearly honest and without any of the rubbish I've heard from so-called approved dealers, Tony knew what I should expect, told me, allowed me all the time I needed to make my mind up, no pressure and a reassuring manner that left me impressed. I've been to Mini Approved dealers before finding this older mini, and it was in better condition than the so-called approved ones, they lacked honesty and knew very little about the cars. So, in summary, I would not hesitate in recommending Crosspoint Motor Co. to any prospective buyer, good value, keenly priced, decent cars!

Daniel S

Helpful, Genuine and truly helpful

I couldn't fault crosspoint one bit. I recently purchased a Volvo c30 from crosspoint and the car is absolutely beautiful. The staff are more than helpful but most of all genuine. They showed me how everything works on the car as well as taking me out for a test drive so I could listen and see what the car had to offer. I was able to drive the car away within the day which was lovely. I would seriously recommend buying from crosspoint as I felt very well looked after whilst being there. Thanks Dan

Carole F

welcoming

Pleasant easy and friendly a very helpful dealership

Eleanor J

Great customer service.

Very helpful and polite. No pushy sales tactics. Gave us some good information about the car we were interested in. Nice to find good cars within my budget. very professional and quick sale and service. Would highly recommend. Will definitely look here when husband changes car.

John E

Crosspoint Right on Target

Great service and a fair deal. I had identified 3 potential cars that I was interested in and travelled from Coventry to view a Jaguar XF. The car was in first rate condition and came with a new MOT which included a new tyre. Tony is a really good approachable guy who is clearly very experienced. No hard sell or pressure a really good buying experience. The car was ready and waiting as promised for collection. I would certainly recommend Crosspoint Motor Co

Jon L

Great service and friendly staff

This is my second car from Crosspoint Motor Company, very pleased with my purchase and as before all the staff are friendly and helpful.

Stacey A

Fantastic service

Really helpful and professional service, would definitely recommend!

Alan J

Excelent buying experience.

I travelled sixty miles to view a vehicle at Crosspoint Motors and was impressed by the standard of the cars for sale at this dealership. They are monitored by the AA to ensure they maintain a specified standard of products on sale and customer service. I purchased the vehicle I viewed and am very happy with it. They are well worth a visit.

Alex C

The perfect car

Great choice of cars, had exactly what I was looking for. Friendly and helpful staff.

Jamie W

All good

Great service no pressure sales genuine place to buy a second hand car ¿

Brenda W

A very trustworthy company

Just purchased our third car from Tony at Crosspoint Motors. As always I wasn't rushed and found the help and advice I was offered very helpful. A big thank you once again.

Paul L

Great choice with a relaxed atmosphere

I brought my last car from Crosspoint when they were at Ellistown and it was a fantastic car. I thought it was time for a change so I went to the new site at Market Street and was really impressed. They have a great selection in my price range and after 2 test drives with no pressure, I brought my 2nd car from there. Thanks to Tony and Jon for all your help. Would strongly recommend this garage.

James A

Professional and great quality

I found Crosspoint to be very professional and they offered a great quality of service.

Jane B

Excellent.

This is the third car we have bought from Tony. He always has a good selection of competitively priced quality cars. There is no pushy salesmen, but lots of good advice should you need it. My car came with warranty and AA cover. We have been more than happy with all of the cars we have bought from Crosspoint and would not hesitate to recommend them.

Archie Kirk

Brought a used car for my uncle from Market Street Cars. Can't fault them, great service, friendly car sales man. Excellent.

Ian Stone

Brought my second car from Crosspoint in July this year and am really pleased with it and the service I received. No hesitation in recommending Crosspoint Motor Company, keep up the good work!

Dave Smith

Friendly salesman